ONDEMAND WEBINAR: Why Bankers Are Rethinking Fraud and Credit Decisioning

The numbers are hard to ignore. Fraud losses hit $12.5 billion last year, up 25 percent from the year before. Synthetic identities are becoming harder to spot. First-party fraud is growing. And AI is no longer just a tool for financial institutions. It is now being used by fraudsters, too.

In an economy where everything is moving faster, from scams to customer expectations, many bankers ask the same question: How do we keep up?

That’s the conversation at the center of The Power of Advanced Fraud & Credit Decisioning, a live webinar hosted by Bank Director on Tuesday, May 20. Rich Tambor, former Chief Risk Officer at American Express, JPMorgan Chase, and OneMain Financial, will be joined by Nick Anderson, Senior Sales Engineer at GDS Link, to discuss what’s working, what’s not, and where lenders go from here.

A Shift in Tone — and Strategy

This isn’t a story about panic or worst-case scenarios. It’s about preparation.

While credit portfolios are largely stable and unemployment remains low, a shift is happening behind the scenes. Lender caution is growing. Delinquencies are rising. And even with strong consumer spending, sentiment has taken a hit.

For many lenders, this means rethinking how fraud and credit risk are managed and finding better ways to balance speed, compliance, and customer experience.

What to Expect from the Session

The discussion will cover how institutions use AI and alternative data to modernize their approach. Attendees will look at a four-step fraud decisioning framework, along with strategies for identifying risky devices, verifying identity without excessive friction, and testing solutions to avoid vendor lock-in.

The conversation will also touch on live polling from industry peers, revealing where lenders see the biggest gaps and opportunities. Early data shows that while most organizations are still in the early stages of AI adoption, there is strong interest in using these tools to improve fraud detection and real-time decisioning.

Why This Matters

The speakers make it clear. Fraud doesn’t stand still, and neither should your approach.

Testing matters. So does access to high-quality, unified data. Institutions that succeed are those willing to test, fail, adjust, and try again. They work with partners who provide flexibility, not rigid systems. They also keep one eye on risk while improving the experience for legitimate applicants.

This webinar is designed for anyone managing fraud, credit risk, or lending operations. If you’re facing pressure to do more with less and to do it faster, this is one conversation you’ll want to be part of.

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